Dubai CommerCity Setup
Set up your e-commerce business in Dubai CommerCity — the region's first dedicated e-commerce free zone with logistics integration, fulfilment infrastructure, and 100% foreign ownership.
Description
Dubai CommerCity is the Middle East and North Africa's first dedicated e-commerce free zone, purpose-built for online retailers, digital marketplaces, fulfilment operators, and e-commerce service providers. Strategically located near Dubai International Airport with direct logistics integration, Dubai CommerCity combines free zone benefits with e-commerce-specific infrastructure including fulfilment centres, last-mile delivery hubs, and digital platform support.
Dubai CommerCity offers 100% foreign ownership, zero personal income tax, and a specialised licensing framework for e-commerce activities — online retail, dropshipping, digital marketplaces, fulfilment services, e-commerce consulting, and digital advertising. The free zone provides plug-and-play office solutions, on-site warehousing and fulfilment, and direct integration with major logistics providers (Aramex, DHL, Emirates Post) for streamlined cross-border shipping.
Octavon Global Advisory handles complete Dubai CommerCity setup — package selection, e-commerce activity confirmation, trade name reservation, KYC submission, MOA drafting, license issuance, fulfilment infrastructure coordination, visa processing, payment gateway setup support, and corporate bank account introduction. Standard Dubai CommerCity setup completes in 10 to 14 working days.
What's Included
- Dubai CommerCity E-commerce Trade License
- 100% Foreign Ownership
- First Dedicated E-commerce Free Zone in MENA
- Direct DXB Airport Logistics Access
- On-Site Fulfilment and Warehousing
- Last-Mile Delivery Infrastructure
- Payment Gateway Setup Support
- Memorandum of Association (MOA)
- Share Certificate
- Certificate of Incorporation
- Plug-and-Play Office Options
- Establishment Card and Immigration Card
- Investor Visa (1-2 included)
- Medical Fitness Test and Emirates ID
- Customs Code Registration
- Corporate Bank Account Introduction
Requirements / Prerequisites
- Minimum 1 shareholder (individual or corporate)
- E-commerce or related digital business activity
- Trade name following Dubai CommerCity rules
- Office or fulfilment space within Dubai CommerCity
- NOC from current sponsor if applicant is on UAE residence visa
- Annual license renewal
Required Documents
- Passport Copy (6+ months validity, all shareholders)
- Passport-sized Photographs
- UAE Visa Copy and Emirates ID (if UAE resident)
- Proof of Address (utility bill, last 3 months)
- E-commerce Business Plan
- Website / Platform Details (if existing)
- 3 Proposed Trade Name Choices
- List of E-commerce Activities
- NOC from Current Sponsor (if applicable)
- For corporate shareholder: attested parent documents
Our Process
- Consultation on Dubai CommerCity package and e-commerce activity
- Trade name reservation
- Submit KYC application
- Dubai CommerCity review and initial approval
- Office or fulfilment space lease
- Pay license and facility fees
- MOA drafting and notarisation
- Receive Dubai CommerCity Trade License
- Establishment Card and Immigration Card
- Investor visa processing
- Medical fitness and Emirates ID
- Customs Code registration
- Payment gateway and logistics integration
- Corporate bank account opening
Pricing
- Basic Fee: AED 25,000
- Service Fee: AED 4,500
- VAT (5%): AED 1,475
- Total: AED 30,975
Frequently Asked Questions
Why choose Dubai CommerCity for an e-commerce business?
Dubai CommerCity is purpose-built for e-commerce with on-site fulfilment infrastructure, logistics integration, and an e-commerce-friendly regulatory framework. Compared to general free zones, it offers faster fulfilment, integrated last-mile delivery, and operational support specifically designed for online retailers.
How much does Dubai CommerCity setup cost?
Dubai CommerCity base packages start at approximately AED 25,000-30,000 in government fees, plus office or fulfilment space costs. Service fees and visa processing are additional. Premium positioning makes it more expensive than IFZA but less than DMCC.
How long does Dubai CommerCity setup take?
Standard Dubai CommerCity setup typically completes in 10 to 14 working days from KYC submission. Setups including fulfilment infrastructure or logistics integration may extend slightly.
What e-commerce activities are supported?
Dubai CommerCity supports online retail, dropshipping, digital marketplaces, e-commerce consulting, fulfilment services, last-mile delivery, digital advertising, e-commerce SaaS, and cross-border online trading. Activities are specifically designed for digital business models.
Does Dubai CommerCity offer fulfilment infrastructure?
Yes, this is a key differentiator. Dubai CommerCity has on-site fulfilment centres, warehousing, and direct integration with major logistics providers including Aramex, DHL, and Emirates Post. E-commerce businesses can scale operations without setting up their own logistics.
Can Dubai CommerCity companies sell to UAE consumers?
Dubai CommerCity is a free zone, so direct mainland sales typically require a distributor. However, e-commerce platforms can serve UAE consumers through approved courier and logistics partners. We coordinate the appropriate operational setup based on your business model.
How many visas can I get with Dubai CommerCity?
Office packages typically support 3-10 visas based on space. Larger fulfilment facilities and warehouses support additional visas for operational staff. Visa quotas follow the standard rule of approximately 1 visa per 9 sqm of dedicated space.